Services

The whole of your technology, looked after

Oak Shore IT is a single managed service, not a menu of add-ons. Everything below is part of one monthly engagement, scoped to your environment after the assessment.

01Monitoring and maintenance

We keep eyes on your servers, network, and endpoints around the clock, and we apply updates and routine maintenance on a schedule. The point is simple: most outages start as small problems that go unnoticed. We catch them while they are still small, usually before anyone in your office knows anything was wrong.

02Helpdesk

When someone on your team needs help, they reach a person who already knows your setup. No reciting your account number, no starting from scratch with a stranger. We track every request so nothing falls through, and we tell you what we did and why in language that makes sense.

03Security

Protection sized to a business your size, kept current as the threats change. That means managed endpoint protection, email filtering, multi-factor access, and the unglamorous discipline of keeping everything patched. We tell you plainly where you are exposed and what it would take to close the gap.

04Backup and continuity

Your data is backed up on a schedule, stored off site, and tested so we know it actually comes back. Most businesses find out their backups were broken at the worst possible moment. We make sure you find out on a quiet Tuesday instead, when there is time to fix it.

05Vendor management

Your internet provider, your line-of-business software, your hardware suppliers. When something involving them breaks, we are the ones on hold and following up, not you. You get one number to call, and we handle the rest behind it.

06Planning

Once a quarter we step back and look at where the business is going, then line up the technology decisions to match. No surprise expenses, no aging equipment discovered the week it fails. A simple roadmap, reviewed with you, so technology stays a few steps ahead of the business instead of a few behind.

How we start

Three steps, no surprises

01

Assessment

We learn your environment, your risks, and how the business runs. No charge and no obligation.

02

Plan

A clear picture of what is solid, what is exposed, and what we recommend, in plain language.

03

Managed

We take over the day to day, and your technology stays steady.

Pricing

One predictable number

You pay a steady monthly rate for each person we support. No hourly surprises, and no larger bill in the months something goes wrong. The number is scoped to your environment during the assessment, so you know it before you commit to anything.